http://www.youtube.com/watch?feature=player_embedded&v=MvBJ84FnXcY
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New exemption order under Do Not Call Registry
SINGAPORE: There are now exemptions to a law that allows consumers to bar unsolicited calls, text messages and faxes from telemarketers. Organisations that have an(more…)
What is a Do Not Call (DNC) Registry?
Those who list their numbers now can expect unwanted calls and text messages to be blocked from Jan 2 next year SINGAPORE — Starting today(more…)
What is a Voice Logger?
Voice logging or telephone recording, is the practice of regularly recording audio, usually in a business situation. Most commonly telephone lines or business radio channels are(more…)
Are you looking for a cost-effective Single Channel Voice Recorder?
Now you can have a clear view of the telephone traffic to and from your company, Skype calls included. The Call Recorder Pico automatically records(more…)
What is PIC? (Productivity And Innovation Credit)
http://www.iras.gov.sg/irashome/picredit.aspx
Commission issues guidelines on Personal Data Protection Act
http://www.channelnewsasia.com/news/singapore/commission-issues/824660.html?cid=FBSG
Stop Using These 30 Phrases At Work!
http://www.linkedin.com/today/post/article/20130826001502-64875646-stop-using-these-30-phrases-at-work
Video: Evolving with Analytics – IBM Coffee + Conversation
http://www.youtube.com/watch?v=JfAhD2RBr_U
Improve Customer Interaction Evaluation with NICE Contact Center Video Recording
http://www.tmcnet.com/channels/workforce-optimization/articles/347646-improve-customer-interaction-evaluation-with-nice-contact-center.htm