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Redbox recorders are able to perform voice recording on MS Lync communication thru the following methods.


Lync passive Gateway SPAN


What is require?

-Standard recording license from Redbox recorders

-No additional Lync recording license



-Does not record video

-Does not record Lync messaging


Lync Active recording


What is require?

  • Quantify 2C SP2 is required for Lync 2010
  • Quantify 3A is required for Lync 2013
  • Microsoft Lync Server 2010 & Microsoft Lync Server 2013
  • Microsoft Lync 2010 Client Cumulative Update 5
  • Microsoft Lync Phone Edition Cumulative Update 5
  • Microsoft Lync 2013 Client 1.5.
  • No special Lync licenses required for recording.
  • One or more trusted application servers must be setup within the Lync topology on the site of the recorded Lync system, for the installation of RBR Lync Capture.
  • Audio recording requires additional Audio/Video MCU capacity.
  • Microsoft .Net Framework 4.0 is required on servers to run RBR Lync Monitor or RBR Lync Capture.



–Internal Calls

–External Calls