Redbox recorders are able to perform voice recording on MS Lync communication thru the following methods.
Lync passive Gateway SPAN
What is require?
-Standard recording license from Redbox recorders
-No additional Lync recording license
Limitations
-Does not record video
-Does not record Lync messaging
Lync Active recording
What is require?
- Quantify 2C SP2 is required for Lync 2010
- Quantify 3A is required for Lync 2013
- Microsoft Lync Server 2010 & Microsoft Lync Server 2013
- Microsoft Lync 2010 Client Cumulative Update 5
- Microsoft Lync Phone Edition Cumulative Update 5
- Microsoft Lync 2013 Client 1.5.
- No special Lync licenses required for recording.
- One or more trusted application servers must be setup within the Lync topology on the site of the recorded Lync system, for the installation of RBR Lync Capture.
- Audio recording requires additional Audio/Video MCU capacity.
- Microsoft .Net Framework 4.0 is required on servers to run RBR Lync Monitor or RBR Lync Capture.
Records
–Internal Calls
–External Calls
–Messaging