In this episode we look at the importance of voice within communication and collaboration by Patrick Watson Omnichannel communication is one of the hottest trends within(more…)
Day: June 1, 2018
Can You Fool Voice Biometrics?
Contact Center Risk & Compliance | Contact Center Technologies |Customer Experience Lior Artzi, Director of Product management, Multi-Channel Recording & Real-Time Authentication, NICE May 30th, 2018 There(more…)